Due to COVID-19 safety restrictions, we have added more shifts to the evenings and overnight so we do not overcrowd our space!
We had another big packing weekend, launching us past the 12,000 order mark! Here is Michael Pan dropping off packaged orders to be picked up by USPS on Monday.
(Filmed when no one was in the production facility and would not enter for another 8+ hours)
As your orders are going out, the reviews are coming in. We love reading your feedback and shout outs on social! Thank you so much for your continued support, it means everything to us!
Our manufacturing team has been hard at work over the holiday weekend packing up your orders! Here's a quick view of what USPS is going to be picking up January 4th.
Due to the high volume of orders, we've received more inquiries to our customer service email inbox! We are happy to help our customers, and so we can answer your questions in a more timely manner we've added more Customer Service Specialists to the Pan's team!
Here's the team (clockwise from top left):
Shelly Eredia - Is an outdoor enthusiast who loves a good adventure, appreciates good craftsmanship, and would rather be camping
Maureen Lehotsky - Working from the east coast in Pennsylvania
Taylor Thompson - Is from Joshua Tree, California and loves mediation, yoga, live music and hiking with her dog
Shannon Lehotsky - Usually working in sales + marketing for Pan's, she has been helping the customer service team
If you have any questions, please do not hesitate to reach out to email@example.com and someone on our team will be in touch.
Made with love in